1 - Community Engagement
For more than 90 years the CAGCS has been an active contributor to communities throughout the state. Real community engagement goes beyond one-way communication or a public relations campaign. Community engagement is more than providing updates to members, guests, neighbors, city or state officials from owners or course officials. Effective community engagement creates rich relationships with neighbors and local stakeholders, identifies concerns and values, optimizes resources, increases participation, improves decision-making, resolves conflicts, and creates trust.
Philanthropy and charitable giving are at the core of the golf industry. Golf clubs and courses provide exceptional venues for fundraising events and charity golf tournaments. Since 2012, golf as a fundraising vehicle has raised nearly $20 billion in charitable giving. The We Are Golf coalition estimates $3.9 billion in total annual charitable impact from golf. The Connecticut golf industry generates $32 million in charitable giving. (Connecticut Golf Alliance, 2010) Organizations include those focused on arts and heritage, education, environment and animals, health, and human services.
Connecticut golf course maintenance departments provide full-time and seasonal work for a diverse workforce. The association also supports scholarships for local students. Superintendents frequently hire students from local schools and universities for golf maintenance positions and internships.
Connecticut superintendents are focused on positively impacting their communities. Together with the GCSAA and partner advocates, the CAGCS meets annually with state legislators on environmental, economic, and health-related legislation including participation in National Golf Day, a day of golf industry advocacy in Washington D.C. Superintendents throughout the state are also actively involved with meeting with local representatives.
Developing rapport with neighboring community members, customers, legislators, regulators, and civic leaders helps all stakeholders better understand the actions golf courses are taking to protect human and environmental health.
Best Management Practices
Conduct stakeholder mapping to understand who to best engage in outreach efforts
Identify what is important to each stakeholder
Identify community values and principles
Establish engagement targets, goals, and desired outcomes
Understand the importance of building trust
Plan engagement efforts, strategies, and methods of communication
Engage community prior to design & construction; in addition to ongoing efforts
More information on community engagement: https://extension.psu.edu/understanding-community-engagement
Community Safety & Coronavirus
Pandemics and others crisis often involve circumstances where golf course play must be modified to keep the public safe while also allowing recreational opportunities. BMPs have been developed to limit touch points in order to reduce risk and help provide safe playing conditions.
Adhere to local, state, and federal guidelines from the Center for Disease Control and Prevention (CDC):
https://portal.ct.gov/coronavirus
https://www.cdc.gov/coronavirus/2019-ncov/cases-updates/cases-in-us.html
Best Management Practices
Removal of ball washers, Bunker rakes and most trash cans
Use of pool noodles or PVC or EZ Lift devices to limit ball going in cup
Single rider golf carts
Sanitation programs to kill virus
Manual clocking in of staff
Staggering start times to limit exposure
Maintain minimum of six feet of social distancing
Wash hands frequently with soap for a minimum of 20 seconds
Wear masks as required
For additional resources related to golf club operations, visit https://www.csgalinks.org/content/csga/csga-covid-19-resources